Privacy Policy

Jurisdiction: Republic of Azerbaijan
Applies to: website www.bnb.az  and bnb.az mobile applications (iOS/Android)

1. Introduction
website www.bnb.az  provides an online portal for property rentals, tourist services, and online booking of apartments via realtors, including online payments.
We collect and process data according to the laws of the Republic of Azerbaijan.

2. Data We Collect
• User-provided: name, email, phone, password, listings, booking info
• Payment info: payment status, transaction ID (no card storage)
• Automatically collected: IP, device info, OS, analytics data, cookies
• Mobile app: push tokens, location (with consent), crash reports

3. How We Use Data
• Account management, listings, property display, booking
• Payment processing via realtors
• User support, analytics, app improvement
• Notifications and security
We do not sell personal data.

4. Legal Basis
• Consent
• Contract performance
• Legitimate interests
• Compliance with law

5. Cookies
Used for login, personalization, analytics. See Cookie Policy.

6. Data Sharing
May be shared with: payment providers, realtors, analytics, hosting, law enforcement (per law).

7. Data Storage
Stored on secure servers (EU or reliable jurisdiction). Duration: accounts until deletion, bookings 2+ years, technical logs 12 months.

8. User Rights
Access, update, delete, withdraw consent, restrict processing, file complaints. Contact: [email protected]

9. Children
Service not for users under 16.

10. Policy Updates
Effective upon publishing.

11. Contact
Email: [email protected]

Last Updated: 15.12.2025